MID-LEVEL EDI B2B OPERATIONS ANALYST

• • Responsible for ensuring the stability, availability, and reliable operation of the EDI environment based on Axway TradeSync Integration Manager (TSIM) running on Linux.

• Key Responsibilities:• Act as the primary point of contact for B2B customers, suppliers, and Bosch plants, ensuring the stability and continuity of EDI services.
• Monitor Axway TSIM and end-to-end EDI transactions, identifying and resolving failed transactions, system incidents, and connectivity issues.
• Perform technical support and operational troubleshooting on Linux servers, including log analysis and system monitoring.
• Manage Trading Partners, including onboarding, configuration, testing, connectivity, go-live, and production stabilization.
• Support EDI communication protocols such as SFTP, AS2, OFTP2, and VAN, as well as SAP IDoc, EDIFACT, ANSI X12, and Flat File integrations.
• Create and maintain operational documentation, procedures, troubleshooting guides, and training materials.
• Provide training and technical support to suppliers and business partners through different support channels.
• Collaborate with global EDI, SAP, infrastructure, and development teams on projects, incident resolution, and continuous improvement initiatives.
• Contribute to automation, process optimization, and AI-based solutions to improve operational efficiency, service quality, and customer satisfaction.

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Function: Information Technology
Experience Level: Not Applicable