Customer Service Associate - Level 1 (Order Management) - Urgent Hiring!
Bosch Group
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Job Description
• Follow up customer calls
• Responds to customer’s email inquiries in a timely manner
• Process orders, forms, and claims
• Provides product and service information to customers
• Manages and updates customer databases
• Data processing and maintaining accurate Customer and Material Master Data
• Manages B2B system updates and processing uploads
• Research required information using available resources
• Manages and resolves customer complaints
Requirements
Function: Customer Service
Experience Level: Associate