Aftermarket Field Service Technician
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Job Description
The Aftermarket Field Service Technician is responsible for providing field-based service, maintenance, troubleshooting, and technical support for hydraulic drive systems at customer locations throughout the United States, with occasional international travel. This role supports customer needs while contributing to the service, operational, and growth objectives established by management.
This position supports the SE Region- targeting the states of Alabama, Georgia, Florida, Tennessee, South and North Carolina
Key Responsibilities
• Perform hydraulic drive field service work at customer locations throughout the United States, with occasional international travel.
• Install, service, troubleshoot, and repair hydraulic drive systems and related equipment.
• Provide on-site supervision and technical support during service activities.
• Perform testing, diagnostics, and troubleshooting to identify and resolve system and equipment issues.
• Conduct preventive, scheduled, and emergency maintenance as required.
• Perform equipment retrofits, upgrades, and modifications based on customer and factory requirements.
• Support startup and commissioning of:• Hydraulic motors
• Hydraulic power units
• System accessories
• Hydraulic piping
• Control systems
• Ensure all field service work is completed in accordance with customer requirements, factory specifications, and established technical standards.
• Prepare and submit detailed service/trip reports and required documentation in accordance with established reporting standards.
• Provide technical support and product/application guidance to internal and external customers.
• Deliver technical and operational training to customers and internal personnel as required.
Requirements
Function: Other
Experience Level: Associate