Repair & Maintenance Engineer
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Job Description
• Carry out daily repair and maintenance activities across the hotel, including guest rooms, restaurants, kitchens, public areas, offices, and back-of-house areas.
• Perform preventive maintenance on electrical, plumbing, mechanical, HVAC, and other hotel equipment and systems.
• Attend to maintenance requests and complaints from guests and colleagues promptly, ensuring minimal disruption to hotel operations.
• Respond to emergency maintenance calls, including guest room breakdowns, equipment failures, water leaks, and electrical issues.
• Conduct regular inspections of hotel facilities to identify potential defects and maintenance requirements.
• Ensure all guest room maintenance issues are resolved efficiently, coordinating with Housekeeping and Front Office to minimize room out-of-order time.
• Maintain and repair kitchen equipment, laundry equipment, pumps, motors, lighting, and other operational machinery.
• Support the Engineering team during hotel events, restaurant operations, and special functions to ensure all technical requirements are in place.
• Ensure all maintenance activities comply with hotel safety standards, fire and life safety regulations, and local authority requirements.
• Maintain accurate records of maintenance requests, completed jobs, equipment servicing, and preventive maintenance schedules.
• Monitor the condition of tools, equipment, and maintenance materials, reporting any requirements to the Chief Engineer.
• Coordinate with external contractors and service providers when specialized repairs or servicing are required.
• Ensure proper use, storage, and maintenance of engineering tools and equipment.
• Follow the hotel's energy conservation and sustainability initiatives by identifying opportunities to reduce water and electricity consumption.
• Maintain cleanliness and organization of engineering workshops, plant rooms, and maintenance storage areas.
• Coordinate with other departments to ensure maintenance activities are carried out with minimum impact on guest satisfaction and daily hotel operations.
• Manage the attandance rosters for payroll processing
• Perform any other duties assigned by the Chief Engineer or Director of Engineering.
• Coordinate with external contractors and service providers for specialized repairs, inspections and servicing when required.
• Monitor contractor activities within the assigned work scope and report any quality or safety concerns to the Chief Engineer.
Requirements
Function: Customer Service
Experience Level: Mid-Senior Level