Senior Associate, Key Account Management (Mid Market)

Get to Know the Team

Grab B2B is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food and package deliveries and related services for companies across Southeast Asia. We engage with top companies and top brands and it's imperative that we promote successful key account management in our organisation. We are looking for a Key Account Manager in our Grab B2B team to grow an expanding portfolio of top Indonesian corporate clients.

Get to Know the Role

You'll manage a portfolio of top Mid-Market accounts, including businesses within conglomerate groups. You'll use client, industry, and data insights to identify opportunities to grow partnerships and introduce relevant platform solutions. You'll also develop new prospects, maintain a healthy sales pipeline, and monitor performance against business objectives. Working with cross-functional partners, you'll help create solutions that meet consumer needs and support business growth.

You'll report to the SMB & Mid-Market Manager and be based in the Jakarta office.

The Critical Tasks You Will Perform

• Acquire and manage Top Mid Market Accounts portfolios (part of conglomerate group)
• Oversee Top Mid Market Accounts portfolios (part of conglomerate group), using insights to foster relationship within the broader client's organization to increase upselling and cross-sell opportunities
• Build a deals pipeline while tracking performance against sales targets to achieve revenue goals.
• Identify and address client needs and pain points with appropriate solutions.
• Develop an understanding of Grab's B2B products, services, and business solutions to position them to clients.
• Use data and Salesforce insights to build account growth plans, set revenue goals, and support programs that strengthen Grab B2B's market position.

Function: Sales
Experience Level: Associate