Director, CRM Sales – State & Local Government (West)
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Job Description
What you get to do in this role:
As Director, CRM Sales for State & Local Government (SLG) West, you will lead a team of Prime CRM Account Executives driving new business and expansion across public sector customers across the Western US.
What you get to do in this role
• Lead, coach, and develop a team of 5-8 CRM Account Executives focused on new business growth across SLG West
• Recruit and retain top talent, promote high performers, and top-grade appropriately
• Deliver accurate forecasts and pipeline inspection, and achieve quarterly and annual sales targets
• Proactively contribute to opportunity and revenue by assisting Field Sales Teams in closing
• Build and execute the regional CRM go-to-market strategy with Sales Operations, including competitive positioning and market presence
• Actively engage in territory design, quota setting, and setting clear performance expectations
• Partner with your team on account and territory planning, executive relationship development, and pursuit of transformational CRM opportunities
• Engage and align effectively in C-level meetings and with agency leaders to understand constituent service, contact center, field operations, citizen experience and other key business priorities
• Build effective cross functional partnerships with Solution Consulting, other Sales BUs, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Grow existing customers through Customer Business Reviews, adoption focus, and regular non-sales engagement
Requirements
Department: Sales
Experience Level: Mid-Senior Level