Vice President, Data Governance

The Vice President, Data Governance leads Experian North America's Data Governance and Privacy Operations function. This role owns two connected mandates: advancing North America's data governance maturity through enterprise-wide data cataloging, lineage, and access-approval capabilities; and running the day-to-day operations of our Privacy Framework, including consumer rights requests, the consumer privacy portal, and the Privacy Monitoring program.

The role reports to the leader of our Data Office, and leads a team of data stewards and privacy professionals and partners closely with Legal, Compliance, IT, and business unit leaders across North America.

At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will reside in or near one of our collaboration hubs:

Costa Mesa, CA; San Jose, CA; Allen, TX; Austin, TX; Franklin, TN; New York, NY; Schaumberg, IL; Washington, D.C.; Atlanta, GA; Boston, MA; Seattle, WA

Key Responsibilities

• Define and execute the multi-year roadmap to advance Experian NA's data governance maturity, setting measurable milestones and reporting progress to senior leadership.
• Lead the design, build, and rollout of a NA-wide Data Catalog and Data Lineage platform, partnering with IT and data engineering on architecture, implementation and adoption.
• Establish and improve data governance policies, standards, and operating procedures (data quality, metadata management, data classification) across NA business units.
• Design and enhance the process by which teams request and are granted approval for data access, balancing business agility with risk and compliance requirements.
• Own the end-to-end daily operations of Experian's Privacy Framework for NA, ensuring consistent, compliant execution across all programs.
• Oversee timely and accurate response to consumer privacy requests (access, deletion, correction, opt-out) in line with applicable regulations (e.g., CCPA/CPRA, state privacy laws) and internal SLAs.
• Manage and continuously improve the consumer-facing privacy portal, ensuring a seamless, compliant consumer experience and resolving operational or technical issues.
• Direct the Privacy Monitoring program, including ongoing risk assessments, control testing, issue tracking, and remediation across NA.
• Mentor and manage a team of data stewards and privacy professionals, setting goals, developing talent, and ensuring adequate coverage and succession planning.
• Partner cross-functionally with Legal, Compliance, Security, IT, and business leaders to align data governance and privacy operations with regulatory requirements and business objectives.
• Develop and report key metrics and dashboards (KPIs/KRIs) on data governance maturity, access approvals, consumer request turnaround, and privacy monitoring findings for executive stakeholders.

Department: Data Management
Function: Other
Experience Level: Executive