Product Operations Coordinator, Governance Risk Readiness
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Job Description
The Product Operations Coordinator - Governance, Risk & Readiness provides dedicated operational ownership for governance, risk, security, and readiness work that Product teams must navigate. The role coordinates complex reviews and assessments, routes questions to accountable subject matter experts, manages timelines and approvals, maintains supporting information, and helps Product teams respond efficiently to requirements. The Coordinator develops working expertise in the processes and stakeholders involved, recognizes when issues require escalation, and continuously improves how this work is handled. You will report to Director Product Management.
Responsibilities
• Coordinate governance, risk, security, and readiness assessments from intake through completion.
• Manage timelines, requirements, documentation, approvals, and follow-up while keeping stakeholders informed.
• Partner with subject matter experts and cross-functional teams to route questions and coordinate accurate responses.
• Track deadlines, open actions, risks, and blockers, escalating items to the appropriate owner when needed.
• Create and maintain reusable templates, guidance, checklists, and documentation to improve consistency and efficiency.
• Build working knowledge of relevant policies, standards, and processes to help teams navigate requirements.
• Identify opportunities to simplify, standardize, or automate governance workflows.
• Use approved AI and automation tools responsibly to support research, tracking, documentation, and knowledge reuse while maintaining appropriate human review.What This Role Owns• The coordination process: intake, routing, timelines, follow-up, escalation, approvals tracking, and completion.
• Identification and engagement of the appropriate subject matter experts.
• Operational organization of evidence, supporting information, and reusable responses.
• Visibility into workload, deadlines, bottlenecks, and recurring sources of friction.
• Continuous improvement of the coordination process.
Requirements
Department: Product Management
Function: Information Technology
Experience Level: Not Applicable