JUNIOR BI DATA ANALYST (36211)

We are seeking a dedicated and detail-oriented MS-Fabric Operations Administrator to join our international widespread team, supporting our global Data & Analytics platform. This role is focused on the day-to-day operational management and maintenance of MS-Fabric environments, ensuring high availability, performance, and adherence to established protocols.

Responsibilities:

• Execute daily operational tasks: Perform routine health checks, system monitoring, and verify the status of MS-Fabric Cloud environment.
• User and Permission Management: Process requests for user creation, modification, deletion, group assignments, and project-level permissions within established guidelines for MS-Fabric.
• Content Management Support: Assist with the promotion, deletion, and organization of workbooks and data sources as per client requests and procedures.
• Data Refresh Management: Monitor and troubleshoot scheduled data refreshes, identifying and resolving failures in a timely manner.
• Incident Response: Respond to and resolve operational incidents related to MS-Fabric, including server outages, service interruptions, and dashboard loading issues, following defined runbooks and escalation procedures.
• Performance Monitoring: Track, report and improve key performance indicators (KPIs) and resource utilization for MS-Fabric environments using existing monitoring tools.
• System Maintenance: Assist with scheduled maintenance activities such as restarts, cleanup tasks, and log management for MS-Fabric Gateway Servers.
• Documentation Adherence: Follow and update existing operational documentation, standard operating procedures (SOPs).
• Request Fulfillment: Process and fulfill operational requests from users and other IT teams related to the MS-Fabric.
• Collaboration: Work closely with senior administrators and client IT teams to escalate complex issues and ensure seamless service delivery.

Function: Information Technology
Experience Level: Entry Level