Sr. Credit controller - Advanced English Required
Prefer a full account with a password? Sign Up to Apply
Job Description
Responsibilities:
● Control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (DSO, Receivable overdue, Collection ratio, Dispute TAT)
● Process and distribution of various reports as Trade debtors outstanding balance, Cash flow forecast, dispute report, Bad debt provision and others
● Monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes)
● Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in NiQ
● Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal NiQ process
● Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification
● Providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments
● Work with commercial teams to ensure all incoming queries are promptly resolved
● Perform other assigned tasks and duties necessary to support the Local Finance / I2C team
● Communicate to internal and external customers in a professional and polite manner at all times
Requirements
Function: General Business
Experience Level: Mid-Senior Level