Receptionist / Host

Receptionist Position - Radisson Blu Casablanca City Center

Location: 2 Boulevard Mohamed Diouri, Casablanca, Morocco

Key Responsibilities:

• Provide a warm, friendly welcome to guests with the signature "Yes I Can!" attitude
• Deliver excellent customer service with an informed, friendly, and effective approach
• Handle check-in and check-out procedures efficiently
• Manage reservations and guest inquiries at the 24-hour front desk
• Process payments and maintain accurate guest accounts
• Respond to guest requests and resolve issues promptly
• Maintain knowledge of hotel services, facilities, and local attractions
• Ensure company and legal requirements are maintained
• Promote company values and behaviors at all times
• Work with hotel management systems (ideally Opera/Fidelio)
Requirements:

• Languages: Fluent in English required; proficiency in Arabic, French, and Spanish is highly valued (the hotel operates in all four languages)
• Previous experience in a similar front desk/reception role preferred
• Strong organizational skills
• Ability to work flexible shifts (mornings, evenings, weekends)
• Professional appearance and demeanor
• Excellent communication and interpersonal skills
• Ability to thrive in a busy team environment and take responsibility
Benefits:

• Competitive salary
• Training and development opportunities
• Career growth within the global Radisson Hotel Group network
• Team member rates at Radisson hotels worldwide
How to Apply:

To check for current openings or apply:

• Visit: radissoncareers.com and search for Casablanca positions
• Contact the hotel directly: +212 522 080 808 or info.casablanca@radissonblu.com
• Check LinkedIn for Radisson Hotel Group job postings

Function: Other
Experience Level: Entry Level