Strategic Operations Intern (Summer 2027 - Masters Degree)

Internship Program Overview 

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities  across various business functions.     

Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us.    

If you want to make work, work better, we want you. To learn more, check out our Early Career Page!    

Team Overview 

ServiceNow’s Strategic Operations Group is focused on high-impact strategies that support growth and our rapidly increasing scale. We work cross-functionally with senior leaders across the business on projects that impact the business, including top-line growth, internal operational initiatives, and other strategic initiatives. 

We are looking for Masters interns to join us in summer 2025. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of strategy, planning, and operations at a high-growth enterprise software company. 

You will work in one or more of the following areas: 

• Strategic initiatives (scoping, framing, executing) 
• Business planning and operations 
• Budgeting and long-term financial planning/forecasting 
• Design and drive strategic programs 
• Customer and partner engagements 
Role Responsibilities May Include: 

• Help develop strategic market/product line business plans and marketing programs to support sales in designated market segments, identifies volume and strategic customers and develop partnerships 
• Structure complex problems, develop hypotheses, conduct analyses and suggest recommendations through a data-driven process
• Collect and analyze large datasets and summarize insights
• Develop compelling recommendations, communicated in high-quality output
• Support teams to identify opportunities, unlock productivity and accelerate execution
• Analyze market data to identify trends/opportunities, develop strategic direction from market data, and creates compelling market analysis presentations

Department: Early In Career
Function: Other
Experience Level: Not Applicable