Senior PHP Consultant

The Senior PHP Developer (Application Support Consultant) will provide technical support, maintenance and enhancement services across a portfolio of customer applications. Working within the Version 1 delivery organisation, the role combines hands-on development with production support, incident resolution and continual service improvement.

Working closely with service managers, architects, customer stakeholders and delivery teams, you will ensure applications remain secure, stable, maintainable and aligned with customer requirements.

• Provide Level 2 and Level 3 support for PHP-based applications and services.
• Investigate and resolve complex production incidents, defects and performance issues.
• Design, develop and deploy application fixes and minor enhancements.
• Perform root cause analysis and implement measures to prevent recurring issues.
• Work with customers and third-party suppliers to resolve cross-system and integration issues.
• Support application deployments, releases and service transitions.
• Contribute to application modernisation, technical debt reduction and service improvement initiatives.
• Maintain technical documentation, support procedures and operational runbooks.
• Participate in major incident management and technical escalations when required.
• Promote engineering best practices, knowledge sharing and continuous improvement.

Department: Services Reliability Group
Function: Consulting
Experience Level: Mid-Senior Level