Business Analyst

Our clients ask us to make sense of complex, ambiguous problem spaces across digital transformation work - covering products, platforms, processes, and data. 

What you’ll be doing

• Understanding business needs: Work with stakeholders to understand problems, objectives, current processes, pain points and desired outcomes.
• Gathering and analysing requirements: Use workshops, interviews, document analysis and other BA techniques to gather, validate and prioritise business and user requirements.
• Mapping processes: Document current and future-state processes, identifying opportunities for improvement and areas where change is required.
• Translating needs into requirements: Create clear requirements, user stories and acceptance criteria that enable delivery teams to understand what needs to be built or changed.
• Supporting stakeholder engagement: Build effective relationships with stakeholders, communicate requirements clearly and help maintain alignment throughout delivery.
• Working within multidisciplinary teams: Collaborate closely with Product, Delivery, Design, Engineering and Testing colleagues to ensure requirements are understood and solutions meet the identified need.
• Supporting delivery: Refine requirements, clarify questions, manage changes and help resolve issues or dependencies as work progresses.
• Supporting testing and UAT: Help define acceptance criteria, support User Acceptance Testing and confirm that delivered solutions meet agreed business requirements.
• Contributing to continuous improvement: Share learning, contribute to the BA community and continue developing your Business Analysis and consulting skills.

Department: Digital, Data and Cloud
Function: Information Technology
Experience Level: Mid-Senior Level