Senior Account Executive, CRM & CPQ
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Job Description
Build the next growth business inside ServiceNow.
This is not a role where you inherit a mature territory and execute an established playbook.
We are looking for an entrepreneurial commercial leader to build and scale our CRM & CPQ business across Switzerland, Austria and Central & Eastern Europe.
At the heart of the opportunity is the AI-powered CPQ technology ServiceNow acquired with Logik.ai, designed to transform complex configuration, pricing and quoting and connect it with the broader opportunity-to-order-to-service lifecycle. [newsroom.s...icenow.com], [servicenow.com]
And the market opportunity is real. ServiceNow has been recognized as a Leader and Customer Favorite in The Forrester Wave: Configure, Price, Quote Solutions, Q4 2026, receiving the highest scores in both Strategy and Current Offering. [servicenow.com]
Your mandate
Build a $10M+ qualified business.
You will:
• Create the market. Identify the countries, industries and 20 strategic accounts where we can win.
• Create demand. Build executive-level conversations around revenue growth, sales productivity, complex configuration, pricing, quoting and order execution.
• Build the ecosystem. Identify and mobilize the partners capable of creating reach, credibility and scale.
• Mobilize ServiceNow. Turn our existing enterprise account relationships into a powerful route to market.
• Win lighthouse customers. Originate and close opportunities that prove the proposition and create momentum across the region.
• Build something sustainable. Leave behind a repeatable business, not simply a collection of individual deals.
What success looks like
30 days: Market thesis, priority countries and industries, target-account strategy and partner landscape.
60 days: 20-account attack plan, activated account teams and partners, executive conversations underway.
90 days: Material qualified pipeline with clear customer problems, compelling use cases and paths to value.
180 days: A credible trajectory toward $10M+ qualified pipeline, lighthouse opportunities progressing and a repeatable growth engine established across CH, AT and CEE.
Who we're looking for
We are deliberately not limiting the search to traditional enterprise software sales profiles.
You may be:
• A senior enterprise seller who has built markets rather than simply managed territories.
• A business development leader who knows how to create new revenue streams across multiple countries.
• A commercial or sourcing leader from a large multinational who understands complex products, pricing, channels and transformation from the customer's side.
• A startup founder or early-stage leader who has taken a business from zero to scale.
• A CPQ/CRM expert who understands the market and now wants a much bigger canvas.
What matters most is a builder mentality.
You know how to go from a blank sheet of paper to a market strategy, from a market strategy to executive conversations, and from those conversations to qualified pipeline and revenue.
Requirements
Department: Sales
Experience Level: Not Applicable