Menu Planning Specialist

Schedule: Mon - Fri (9AM - 5PM) - may vary based on business needs 

Location: 110 Spadina Ave, Suite 200, Toronto, ON, M5V 2K4

Hybrid: 3 days on-site

S'more about the team

We're looking for a Menu Planning Analyst to own Factor's weekly menu plan and the performance feedback loop behind it.

You'll build balanced menus that reflect what our customers want while managing tradeoffs in cost, complexity, and seasonality. You'll also track how menus and recipes perform and feed what you learn back into product strategy, menu planning, and recipe development. You'll work closely with Product, Culinary, R&D;, Kitchen Operations, and Procurement, and automate manual work where you can.

Lettuce share what this role will be responsible for:

• Menu Development: Own the weekly build, lock, upload, and launch of our Factor Meals and Add-On menus, balancing scoring, cost, complexity, and seasonality with Product, Procurement, and Production.

• Customer Segmentation: Work with our Product Managers to understand customer segments and their preferences across cuisine, format, ingredients, and nutrition, and build that segmentation into our planning models so each menu offers the right variety for each segment.

• Menu Architecture: Support our Product Managers in managing menu architecture, balancing protein mix and slot allocation against customer preferences and weekly metric targets.

• Menu Construct Ownership: Own the Menu Construct, keeping meal and menu information (nutritionals, performance, costing, and more) complete, accurate, and current.

• Menu Performance: Own the weekly menu performance review process, identifying what drives performance and managing the resulting action plan.

• Recipe Database Health: Build and maintain a health model of our recipe database that shows where the largest gaps are relative to expected performance across planned and in-planning menus.

• New Product Development: Use recipe database health findings to guide new recipe development, prioritizing gaps by protein, preference, cuisine, and side through an impact/effort framework. Partner with R&D; to keep priorities and progress aligned.

• Reporting and Insights: Generate and automate weekly reporting on menu and recipe performance against target, and share learnings back to Product, Culinary, and R&D; to drive continuous improvement.

• Tool Development: Build, improve, and maintain the planning models and tools behind the menu plan and the performance loop, including using AI tools and simple scripts to automate manual steps.

• Other Duties: Take on additional responsibilities as assigned.

Sound a-peeling? Here's what we're looking for: 

• Education/Experience: Post-secondary education in Supply Chain, Business, or a related discipline, or an equivalent combination of education and 2+ years of data analytics or supply chain experience.

• Organization: Exceptionally organized and comfortable managing multiple workstreams at once.

• Communication: A strong communicator, comfortable sharing data and findings with a range of audiences across teams.

• Analytical Rigor: Strong analytical skills with a focus on optimization and efficiency, and comfort turning data into clear recommendations.

• Ownership: A data-driven self-starter who takes ownership of tasks big and small.

• Customer Centricity: Thinks about the end customer when making decisions, and considers how planning and performance choices affect their experience.

• Technical Skills: Strong proficiency in Excel, including formulas, lookups, and conditional formatting. Experience writing SQL queries for large datasets is a plus.

• AI Tools: Curiosity about using AI tools to build and automate everyday work. Hands-on experience with tools like Claude or Copilot is a plus.

• Interest in Food: An interest in food and cooking is a plus.

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.

• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!

• RRSP Matching - Competitive RRSP matching program offered

• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 

• Family Benefits - A parental leave top-up program for expectant parents.

• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D; fund.

• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!

• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.

• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

Toronto, ON Pay Range$60,000—$70,000 CAD

Department: Menu + Culinary