Sr. Technical Program Manager, FDE

Location: Tokyo, Japan
Req ID: CSQ228R147
Reporting to: Sr. Manager, FDE
Language requirements: Business-professional Japanese required; business-level English highly preferred

At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future big data and the machine learning landscape for leading Fortune 500 organizations.

Technical Program Managers accomplish the mission of the Forward Deployed Engineering team, which is to accelerate and de-risk our customers' outcome through improved project success. Whilst maintaining a high level of customer satisfaction Technical Program Managers managers balance delivery responsibilities with the commercial goals of the professional services organization. You will report to the Sr. Manager, FDE. 

The impact you will have:

• You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous concurrent projects ranging from a single individual for 2-3 weeks to 6 month engagements of multi-person teams

• You will define, manage, scope and mitigate risk across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes

• Work with the account management and customer teams to complete handover from sales to delivery teams

• Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date with project activity and success

What we look for:

• Individuals who excel in a high paced environment working with cross-functional teams on multiple customer engagements often concurrently.

• 10+ years experience successfully managing and overseeing projects with teams of up to 5 people with contract values in excess of $0.5 million

• Experience in managing enterprise scale projects, with global deployments ideally within the big data and analytics industry domain

• Experience of industry project management techniques including agile project delivery ideally with PMI/PRINCE/AGILE certification

• Excellent communication and analytical skills with ability to mentor team members to achieve success.

• Initiative, determination and a high degree of resourcefulness

• Strong commercial focus and will have managed both T&M; and Fixed Price project engagements

• Travel is required up to 50%, more at peak times

• Written and verbal fluency in Japanese in a business setting

• Written and verbal fluency in English in a business setting

Benefits

• Benefits allowance

• Equity awards

• Paid parental leave

• Gym reimbursement

• Annual personal development fund

• Business travel insurance

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T;, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Department: Professional Services Operations