Account Executive - Strategic

As a Account Executive - Strategic, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level executives and technical decision-makers. We’re looking for someone who is curious, collaborative, and motivated to create real impact for customers.

What you'll do:

• Engage, Discover & Drive Results: Execute territory strategies to win new enterprise business, expand market presence, and consistently exceed growth targets.
• Execute the Sales Process: Lead the full sales cycle from prospecting through negotiation and close while meeting or exceeding revenue goals.
• Articulate Value: Build trusted relationships with C-level executives by understanding their business challenges, tailoring industry-relevant use cases, and delivering outcome-driven value conversations. Stay informed on competitive dynamics and product innovation to represent Freshworks confidently.
• Learn & Collaborate: Partner cross-functionally with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to deliver seamless customer experiences. Mentor and coach peers to strengthen overall team performance.
• Hunt & Prospect: Proactively generate your own pipeline through targeted outbound outreach, account research, executive engagement, and territory planning. Develop and maintain a robust, high-quality pipeline that supports new customer acquisition and predictable revenue growth.
• Partner with the Channel: Collaborate with channel partners on account targeting, joint prospecting, and opportunity development to win new business, expand customer relationships, and grow annual recurring revenue.
• Maintain Operational Discipline: Maintain accurate forecasts and complete, current account and opportunity records in Salesforce. Use sales engagement, deal collaboration, and coaching tools to strengthen execution and advance opportunities.
• Engage Customers in Person: Travel approximately 30–40% of working time to engage customers and partners, build meaningful relationships, and participate in company events. Travel may include overnight stays and will vary based on territory and business needs.

Function: Sales
Experience Level: Mid-Senior Level