Principal Product Manager - Internal Developer Platform

Our customers are internal and technical: developers, architects, platform engineers, system administrators 

and implementation teams.

You'll understand their workflows, friction points and adoption barriers 

deeply, build named relationships with the ones who matter most, and treat their day-to-day 

experience — from APIs and SDKs to documentation and onboarding — as the truest measure of 

whether the product is working.

Own the problem, the customer and the outcomes for a programme or product line — you set the what and the why, and partner with engineering and architects on the how.

• Live in your customers' world — lead discovery with developers, architects and platform 

engineers, build deep named partnerships, and turn real evidence into a prioritised, outcomedriven roadmap.

• Advocate relentlessly for developer experience — API and SDK usability, documentation 

quality, onboarding and adoption — as the measure of product success, and get ahead of 

needs customers haven't yet named.

• Translate customer needs and business strategy into clear, testable requirements and 

acceptance criteria the team can build against with confidence — and set the standard for 

how that's done across the team.

• Make the prioritisation and trade-off calls that balance immediate customer value with longterm product health, drawing on technical trade-offs such as build vs buy, scalability and 

extensibility without getting lost in them.

• Use AI as a force multiplier across discovery, analysis and documentation, and raise the bar 

for how the team applies it — while the product judgement stays yours.

• Partner with architects and engineers as an equal, challenge assumptions constructively, and 

be the product partner they seek out to make hard calls faster and with less friction.

• Coach and mentor other product managers, share what you learn, and lift the practice around 

you rather than holding knowledge to yourself

Department: Research and Development
Function: Engineering
Experience Level: Mid-Senior Level