Workplace Experience Manager

The Manager of Workplace Experience directly supports the Workplace Experience Director in developing and executing the company’s global workplace strategy, ensuring workplaces support team member engagement, operational excellence, and organizational culture. This role leads workplace planning, corporate real estate initiatives, team member experience programs, workplace technology integration, and capital improvement projects across multiple locations. The Manager partners with executive leadership, Real Estate, Facilities, HR, IT, Finance, EHS, and external service providers to create innovative, high-performing workplace environments that enhance collaboration, productivity, and team members’ well-being. This position oversees workplace operations, site activations, office and lab fit-ups and expansions, workplace design standards, and strategic planning initiatives that support the organization’s evolving business needs.

Key Responsibilities

Workplace Strategy & Planning

• Develop and lead the global workplace experience strategy.
• Establish workplace standards, space planning guidelines, and occupancy strategies.
• Drive workplace transformation programs that support hybrid work and in-office engagement.
• Analyze utilization, team member feedback, and workplace metrics to inform strategic decisions.
Real Estate & Capital Projects

• Lead workplace planning for office and lab expansions, consolidations, renovations, and relocations.
• Partner with Corporate Real Estate on lease evaluations, site selection, and portfolio planning.
• Oversee workplace design, furniture standards, signage programs, and amenity enhancements.
• Ensure projects are delivered safely, on schedule, within budget, and aligned with company objectives.
Team Member Experience and Culture

• Develop workplace programs that create meaningful team member experiences.
• Lead workplace activations, engagement initiatives, and community-building events.
• Champion team member feedback processes and continuous workplace improvements.
Operational Excellence

• Oversee workplace operations, vendor management, and service delivery standards.
• Establish KPIs and dashboards for workplace performance, utilization, and team member satisfaction.
• Ensure compliance with ADA, life safety, security, EHS, and corporate governance requirements.
• Drive process improvements and operational efficiencies across workplace programs.
Financial & Vendor Management

• Develop and manage workplace operating and capital budgets.
• Lead contract negotiations and vendor performance management.
• Identify cost-saving opportunities while maintaining service excellence.
• Manage forecasting, reporting, and financial planning for workplace initiatives.
Leadership & Stakeholder Management

• Build strong relationships with executive leaders and business stakeholders to align priorities and advance workplace initiatives.
• Support the Corporate Services Director by translating priorities into executable plans, coordinating cross-functional delivery, and providing timely recommendations, reporting, and escalation support.
• Influence organizational decisions related to workplace strategy and team member experience.
• Serve as the workplace subject matter expert for leadership and key stakeholders.

Department: Datacenter Engineering
Function: Other
Experience Level: Not Applicable