Recruitment and Onboarding Coordinator - 12 month fixed term contract

*This position will be based in the Hemel Hempstead office 3 days per week / 2 days at home*

As a key member of the Recruitment Team within the wider HR department, you will play an important role in delivering a consistent, compliant and well-organised onboarding experience for all new starters.

This role is highly administrative in nature and is ideally suited to someone who enjoys working with detailed processes, handling sensitive information, and ensuring documentation is completed accurately and on time. Success in this position comes from maintaining high standards of accuracy, following established procedures, and effectively managing onboarding activities from offer stage through to employment commencement.

You will work closely with hiring managers, new starters, Payroll, IT and external providers to ensure all onboarding and vetting requirements are completed efficiently and in line with company policies.

Key Responsibilities

• Act as the primary point of contact for onboarding-related queries from hiring managers and new starters.
• Manage the Onboarding inbox, ensuring queries are responded to promptly and accurately.
• Prepare and issue employment contracts, offer letters and onboarding documentation for new starters across the UK and Ireland.
• Review all documentation for accuracy, ensuring alignment with approved offers, company policies and regulatory requirements.
• Complete and monitor pre-employment screening checks, including Right to Work, DBS and Financial Probity checks through the Background Checking portal.
• Arrange occupational health assessments and track progress through to completion.
• Review vetting and occupational health reports, escalating any concerns in line with established procedures.
• Maintain accurate employee records and onboarding documentation throughout the recruitment lifecycle.
• Manage apprenticeship administration, including maintaining records within the Government Apprenticeship Service portal.
• Coordinate new starter system access by user accounts and email set-up.
• Create employee records and payroll numbers to support accurate payroll processing.
• Process DBS renewals and maintain appropriate tracking records.
• Produce onboarding reports and maintain weekly and monthly tracking spreadsheets for key stakeholders.
• Create, review and update standard operating procedures, guidance documents and FAQs to ensure processes remain accurate and up to date.
• Support internal audits and compliance reviews by maintaining organised and accurate records.
• Attend regular recruitment, vetting and supplier review meetings as required.

Department: Business operations
Function: Information Technology
Experience Level: Associate