Airline Customer Support Specialist with English | Remote within Bulgaria
Sutherland
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Job Description
What will your responsibilities be?
• Assist airline customers via phone and chat with questions and requests related to their travel arrangements.
• Provide professional, customer-focused support and help resolve issues efficiently.
• Follow established procedures and quality standards.
• Document customer interactions and work with different systems and tools.
• Collaborate with your team to deliver an excellent customer experience.
Requirements
Function: Customer Service
Experience Level: Not Applicable