Senior Associate, Operations, InSight

About The/Nudge:
The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals, and youth across rural development, agriculture, skilling, and economic inclusion, in partnership with 15+ central and state governments.
Our economic inclusion journey towards serving 25 million Indians spans 10 states and currently reaches over 1.5 million people. Through our incubator, accelerator, and grand challenges, we have supported 200+ social entrepreneurs, including Forbes 30 Under 30 honorees, Earthshot Prize winners, and nationally recognized changemakers.
Founded with the support of 130+ eminent philanthropists, 40+ corporates, and 15+ foundations, The/Nudge is working towards a poverty-free India, within our lifetime.

About the Insight Program :
Who are we solving for?
We are solving for millions of adults in India, especially in rural communities, living with uncorrected presbyopia, a near-vision impairment affecting 1 in 3 people over 30. Without timely access to simple solutions like reading glasses, they face barriers to work and income, despite evidence showing such interventions can boost productivity by 34% and income by 20%.
What are we solving for?
Millions in India experience uncorrected presbyopia, a near-vision impairment affecting one in three people over 30, with cases now appearing as early as 35. Globally, presbyopia is the most common cause of vision impairment, impacting over 800 million people. In India alone, 300 million people live with this condition, contributing to $14 billion in lost productivity each year.
For many, especially in rural communities, clear near vision is essential for work and daily activities. Without access to timely solutions, individuals may face challenges in earning a livelihood. However, studies from Assam and Bangladesh show that a simple intervention - reading glasses - can increase productivity by 34% and boost income by 20%.
Despite the clear benefits, several factors have made it difficult for people to access reading glasses at scale.
With only one trained optometrist per 180,000 people, access to professional eye care remains a challenge in many areas.Many individuals aren’t aware that their near-vision difficulties can be easily corrected, and some hesitate to wear glasses due to social and cultural perceptions.Bringing reading glasses to remote and rural areas requires innovative and community-driven approaches to ensure affordability and reach.
Through the InSight Program, The/Nudge Institute is collaborating with central and state governments to make India presbyopia-free using a community-led model.

What will you do?

About the role :
The Senior Associate - Operations will be responsible for managing and strengthening the operational functions of the InSight Program. The role involves overseeing inventory and stock management, coordinating logistics and vendor operations, supporting field teams, streamlining operational processes, and ensuring smooth execution of program activities across assigned geographies.The individual will work closely with internal teams, field functionaries, vendors and implementation partners to ensure operational efficiency, timely execution and effective resource utilisation.
The role requires a hands-on professional with strong execution capabilities, problem-solving skills, attention to detail and the ability to manage multiple operational priorities.

Key Responsibilities:
A. Inventory & Stock Management
• Manage end-to-end inventory operations, including stock planning, procurement coordination, allocation, dispatch and reconciliation.
• Maintain accurate inventory records and ensure regular stock audits and physical verification.
• Monitor stock availability across different field locations and ensure timely replenishment.
• Track stock movement, consumption, returns, damaged goods and discrepancies.
• Establish effective inventory tracking and reporting mechanisms.
• Ensure optimal stock utilisation and minimise stock losses, shortages and excess inventory.
• Coordinate with relevant teams to forecast inventory requirements based on program targets and operational plans.

B. Logistics & Supply Chain Management
• Plan and coordinate the movement of materials and products across locations.
• Manage dispatches, transportation, delivery schedules and distribution requirements.
• Ensure timely delivery of materials to field teams and designated locations.
• Coordinate with logistics partners to resolve delivery-related issues and delays.
• Maintain proper documentation of dispatches, deliveries and material movement.
• Identify opportunities to optimise logistics costs and improve supply chain efficiency.

C. Vendor Management
• Coordinate with vendors for procurement, transportation, printing, packaging and other operational requirements.
• Manage vendor communication, quotations, purchase orders and delivery schedules.
• Track vendor performance against agreed timelines, quality standards and deliverables.
• Ensure timely resolution of vendor-related issues and escalations.
• Coordinate invoice verification and payment documentation with the finance team.
• Maintain vendor records, agreements and relevant documentation.
• Identify potential vendors and support vendor evaluation and onboarding.

D. Field Team Coordination
• Coordinate with field teams to ensure smooth execution of program activities.
• Facilitate timely availability of materials, resources and operational support required by field teams.
• Track field-level operational requirements and ensure timely resolution of dependencies.
• Conduct regular reviews with field teams to understand operational challenges and identify improvement areas.
• Ensure effective communication and coordination between central, state and field-level teams.
• Support field teams in implementing standard operating procedures and operational guidelines.
• Undertake field visits whenever required to understand execution challenges and improve operational efficiency.

E. Operations Process Improvement
• Review existing operational processes and identify gaps, inefficiencies and areas for improvement.
• Develop, document and standardise Standard Operating Procedures (SOPs), checklists and workflows.
• Introduce systems and processes to improve operational efficiency, accountability and transparency.
• Identify opportunities to optimise costs, reduce turnaround time and improve resource utilisation.
• Establish effective tracking mechanisms for inventory, logistics, vendor performance and field operations.
• Drive process automation and improve the use of digital tools for operational tracking and reporting.
• Document operational learnings and implement best practices across project locations.

F. MIS, Reporting & Documentation
• Maintain accurate and updated operational MIS and dashboards.
• Prepare periodic reports on inventory, stock movement, logistics, vendor performance and field operations.
• Track operational KPIs and highlight deviations, risks and pending actions.
• Ensure timely documentation and maintenance of operational records.
• Coordinate with internal teams to ensure data accuracy and timely reporting.
• Provide operational insights and recommendations to the program leadership team.

G. General Program Support
• Support program planning, budgeting and resource allocation from an operations perspective.
• Coordinate internal requirements across different functions to ensure smooth program execution.
• Support audits, compliance requirements and documentation processes.
• Take ownership of additional operational responsibilities and initiatives as required by the program.

Qualifications & Experience:
• 3+ years of experience in operations management, supply chain, logistics, procurement or program operations.
• Experience in inventory management, vendor coordination and field operations.
• Prior experience working with geographically distributed teams will be an advantage.
• Experience in the development and implementation of SOPs and operational processes.

Skills and Competencies:

• Strong operational planning and execution capabilities.
• Good understanding of inventory, logistics and supply chain management.
• Strong vendor management and negotiation skills.
• Proficiency in MS Excel and Google Sheets.
• Experience in MIS, dashboards and operational reporting.
• Strong analytical and problem-solving abilities.
• Excellent coordination and communication skills.
• Ability to manage multiple priorities and work independently.
• Attention to detail and strong documentation skills.
• Willingness to travel to project locations as required.

We aspire to be an inclusive and diverse organization and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply.

Department: InSight
Experience: 3 - 5 years
Posted: 2026-11-05T09:14:19.123Z