AI Solutions Delivery Associate at ServiceNow | Job-Scouts.com

AI Solutions Delivery Associate

ServiceNow
full-time mid West Palm Beach, Florida, United States · More jobs in West Palm Beach, Florida, United States
This job comes from ServiceNow's own careers page (see the original posting). Apply here to keep track of it, then finish on ServiceNow's site.

Prefer a full account with a password? Sign Up to Apply

Job Description

The Associate AI Solutions Delivery Associate helps turn business needs into practical, AI-enabled solutions while building hands-on delivery skills. Working with close guidance and detailed instructions, you will configure approved AI capabilities, departmental automations, digital intake experiences, and productivity tools using reusable patterns and standard low-code/no-code platform components. You will learn how to translate well-defined requirements into reliable solutions, test your work, document how they operate, and support colleagues who use them. 

What you get to do in this role: 

• Use generative AI and approved agent capabilities to streamline well-defined business activities, such as summarizing content, classifying information, preparing drafts, or guiding users through standard processes. 
• Configure basic applications, intake forms, approvals, notifications, and linear workflows using visual development tools and reusable components. 
• Apply approved templates, data schemas, prompts, skills, connectors, and solution patterns rather than rebuilding capabilities that already exist. 
• Work with business analysts, process owners, and more experienced delivery specialists to clarify requirements and convert them into configured solutions. 
• Create and validate tables, fields, relationships, business rules, and data-quality checks for well-defined use cases. 
• Perform unit testing and support user acceptance testing using established test scenarios; document defects clearly and resolve issues within your assigned scope. 
• Prepare concise solution documentation, including process flows, configuration decisions, test evidence, operating instructions, and known limitations. 
• Help users adopt delivered solutions, respond to routine questions, and escalate platform, security, data, or design concerns to the appropriate technical partner. 
• Build your knowledge of responsible AI, privacy, security, accessibility, and platform standards, and apply those requirements throughout delivery.

Requirements

Department: Legal
Function: Human Resources
Experience Level: Not Applicable

Required Skills

Location

West Palm Beach, Florida, United States
View on Google Maps

Similar open positions

AI Solutions Delivery Associate ServiceNow
Apply now