Partner Training Skills Manager

Get to Know the Team

You will be part of GrabAcademy, the Training & Partnerships team dedicated to provide holistic learning and development support for our driver-, delivery-, and merchant-partners.

The role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore (SSG). Through this initiative, Grab supports Small & Medium Enterprises (SMEs) in the Food Services, eCommerce & Retail sectors to bridge skills gaps and meet their needs. Additionally, you will be involved in training facilitation and delivery, marketing, business development and/or related activities to create meaningful impact for our partners, consumers, and the community.

Get to Know the Role

You will report to the Head of Regional GrabAcademy, at the Grab Tampines office, to lead the implementation of skills, training solutions and interventions to achieve business growth and transformation for the network of Grab partners and SMEs within our value chain.

This role is based onsite in the Grab Tampines office.

This is a 1 year renewable contract position.

The Critical Tasks You Will Perform

• Lead research on industry landscape and market trends, including working with multiple stakeholders within and beyond Grab, to understand critical skills requirements, project future skills demand and business objectives
• Diagnose the skills gaps and needs and identify measurements of the success of the network
• Formulate a training needs plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the needs of industry and Grab's business verticals
• Leverage Skills Frameworks and relevant SWDA resources in creating the skills and training solutions and interventions
• Build partnerships with SMEs and Grab partners through consultative engagement to drive uptake of SWDA programmes
• Develop and drive an outreach and implementation plan and organise the participation of Grab partners & SMEs in the network
• Manage and foster relationships with multiple stakeholders to ensure effective and sustainable implementation
• Evaluate the effectiveness of the skills and training solutions and interventions and fine-tune the long-term implementation plan.
• Any other tasks assigned by the Head of Department

Function: Training
Experience Level: Mid-Senior Level