Brand Manager
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Job Description
• Understand and influence customer's business model and objectives to ensure their success.
• Oversee and manage the product development process from customer briefing to final approval, deployment, and order acceptance.
• Oversee the end-to-end sales process, including inventory reports, customer sales reports, and product development trackers using digital systems and processes (Oracle SalesCloud, Oracle Commerce Cloud, Eloqua, pricing, and product specification tooling).
• Develop and present global price proposals and escalate price approval in competitive bidding processes.
• Resolve complex order, quality, or deployment issues to ensure high levels of client satisfaction.
• Maintain and strengthen customer relationships by answering questions and providing detailed information about our services.
• Strong experience and proficiency in prospecting, social selling, and customer outreach.
• Participate in store audits, lead customer meetings, and maintain account planners.
• Stay up-to-date on industry trends and product innovations.
• Collaborate across different teams to support sales growth and product development initiatives.
• Mentor and guide Associate Brand Managers, acting as a point of escalation and source of guidance.
Requirements
Department: Sales
Experience Level: Executive