General Manager

Join a World of Moment Makers and lead one of the UK's largest airport hotels.

We are looking for an accomplished, commercially driven and inspiring General Manager to lead Radisson Blu London Stansted Airport.

This is an exciting opportunity for an experienced hotel leader who has a proven track record of managing a substantial, high-volume hotel operation and delivering strong commercial and operational results.

With 500 bedrooms, an extensive meetings and events operation, and a diverse international guest profile, Radisson Blu London Stansted is a complex and dynamic business. Operating at the heart of a major international airport, the hotel serves a varied mix of corporate, leisure, airline, group and MICE business, requiring a leader who can balance strategic commercial thinking with exceptional operational delivery.

We are looking for someone who understands what it takes to lead a hotel of this scale, someone who is commercially astute, operationally hands-on and confident in leading a large, multi-disciplinary team. You will have the ability to see the bigger picture, identify opportunities, challenge existing practices and translate strategy into measurable business performance.

As General Manager, you will:

• Lead the business: Take full ownership of the hotel's financial and operational performance, with accountability for P&L;, budgets, forecasting, profitability and the delivery of agreed business objectives.

• Drive commercial performance: Develop and execute strategies that maximise revenue, market share and profitability across Rooms, Food & Beverage and Meetings & Events, identifying opportunities to grow and optimise the business.

• Own operational excellence: Provide visible and decisive leadership across a complex, high-volume operation, ensuring consistent standards, effective processes and an exceptional guest experience.

• Lead through people: Build, inspire and develop a high-performing leadership team, creating a culture of accountability, collaboration, empowerment and continuous development across all departments.

• Champion the guest experience: Ensure our guests receive memorable experiences at every touchpoint, using guest feedback, quality measures and operational insight to continuously improve performance.

• Drive change and improvement: Bring fresh thinking, challenge the status quo and lead initiatives that improve efficiency, strengthen performance and deliver sustainable results.

• Build strong relationships: Act as a key ambassador for the hotel, developing effective relationships with ownership, corporate stakeholders, local partners and the wider airport community.

• Champion the Radisson brand: Embed our brand values, standards and service culture, bringing our Yes I Can! spirit to life through both colleague and guest experiences.

Function: Analyst
Experience Level: Not Applicable