Staff Software Engineer

We're building an AI-native culture where technology and talent are unstoppable together — and our internal Go-To-Market applications and Sales CRM team is where that shows up in how we build our own commercial workflows across Sales, Deal Desk, Legal, and Procurement. 

As a Staff Engineer (IC4), you'll independently lead the design, development, and delivery of complex, high-impact systems within these internal platforms. You'll take ownership of critical components, set technical direction within your domain, and serve as a technical resource to peers and other engineers. We're looking for someone who combines deep software engineering fundamentals with hands-on, already-fluent expertisein AI-assisted and agentic development — not someone looking to pick it up on the job. 

What You'll Do 

• Own backend services end-to-end, including REST/GraphQL APIs and event-driven microservices (Kafka) 

• Build and integrate microservices with ServiceNow platform applications, ramping up quickly on platform-specific patterns and constraints as needed 

• Own a complex subsystem — set technical direction, make the architectural calls, and carry the operational consequences of them 

• Pitch in on UI work using a modern component framework 

• Work closely with TPMs and business stakeholders to understand and help shape requirements, communicating technical trade-offs clearly and driving alignment without heavy hand-holding 

• Apply AI coding tools and agentic workflows day-to-day as a core part of how you build and ship — using them accountably, with critical review and verification before anything ships 

• Provide L3 support for internal business-critical systems 

• Mentor other engineers and serve as a technical resource within your domain, raising the bar through code review, scalable system design. 

• Model best practices in software craftsmanship, testing discipline, and debugging methodology

Function: Engineering
Experience Level: Not Applicable