Business Support Officer
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Job Description
As a Business Support Officer, you take charge in several diverse roles within the financial sector. You will work closely with different departments to ensure smooth daily operations. You provide excellent customer service across various communication channels, including phone, email, chat, social media, and more. You contribute to improving internal business processes and customer communication, delivering high-quality legal, administrative, or commercial support to banking clients.
At Sopra Steria, officers focus on providing excellent customer service and support of the highest quality. You’ll work across multiple fields such as business support, mortgages, account management, and KYC analysis, always prioritizing seamless collaboration. By taking a proactive approach to solving problems and optimizing processes, you create a customer-first experience that simultaneously supports our clients' and Sopra Steria’s growth.
Requirements
Department: Business Consulting & Transformation
Function: Administrative
Experience Level: Entry Level