Customer service vacancy at Sutherland | Job-Scouts.com

Customer service vacancy

Sutherland
full-time mid Cairo, Cairo Governorate, Egypt · More jobs in Cairo, Cairo Governorate, Egypt
This job comes from Sutherland's own careers page (see the original posting). Apply here to keep track of it, then finish on Sutherland's site.

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Job Description

Responsibilities:

• Respond to customer inquiries through phone, email, and social media.
• Provide accurate information about products and services.
• Handle customer complaints and resolve issues professionally.
• Follow up with customers to ensure their satisfaction.
• Maintain accurate customer records and update relevant systems.
• Work closely with other departments to solve customer problems.
Requirements:

• Excellent communication and interpersonal skills.
• Good English communication skills.
• Customer-oriented and able to remain calm under pressure.
• Good problem-solving and organizational skills.
• Previous customer service experience is preferred but not required.
• Ability to work as part of a team.
What We Offer:

• Competitive salary.
• Supportive and professional working environment.
• Training and development opportunities.
• Career growth opportunities.
To apply: Please send your CV and contact details to the recruitment team.

Requirements

Function: Customer Service
Experience Level: Entry Level

Required Skills

Location

Cairo, Cairo Governorate, Egypt
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Customer service vacancy Sutherland
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