French Customer service representatives- Représentant(e) du service client francophone
Sutherland
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Job Description
We are seeking a customer-focused French Customer Service Representative to join our Cairo team. In this role, you will act as the frontline voice of global brands, delivering high-quality phone support and seamless issue resolution.
Key Responsibilities
Handle inbound customer inquiries via phone, providing prompt and empathetic support.
Diagnose, troubleshoot, and resolve issues effectively while upholding service quality standards.
Ensure every customer interaction reflects professionalism, active listening, and brand value.
Collaborate with internal support teams to continuously improve service delivery.
Requirements
Function: Customer Service
Experience Level: Entry Level