Executive Housekeeper

Key Responsibilities of the Executive Housekeeper:

-Ensures the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels

-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution

-Develops and implements plans where housekeeping initiatives & hotel targets are achieved

-Leads and manages the housekeeping team, fostering a culture of growth, development and performance within the department

-Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

-Builds and maintains effective working relationships with all key stakeholders

-Establishes and delivers an effective programme that advances service standards, profitability and cost control

-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Executive Housekeeper:

-Proven experience in housekeeping with strong problem-solving capabilities

-Excellent leadership skills with a hands-on approach and lead-by-example work style

-Commitment to exceptional guest service with a passion for the hospitality industry

-Ability to find creative solutions, offering advice and recommendations

-Personal integrity, with the ability to work in an environment that demands excellence, time and energy

-Experienced in using IT systems on various platforms

-Strong communication skills

Interested Candidates can also connect at careers@radissonmbd.com

Function: Other
Experience Level: Director