Food and Beverage Sales Executive

To proactively drive food and beverage sales by developing new business opportunities, maintaining strong relationships with existing clients, promoting the hotel’s F&B; outlets and services, and achieving assigned sales and revenue targets while ensuring a high level of customer satisfaction.

Key Responsibilities

• Identify and develop new business opportunities for the hotel’s Food & Beverage outlets, events, catering, and related services.
• Develop and maintain strong relationships with corporate clients, companies, event organizers, travel agencies, and other potential business partners.
• Conduct sales calls, client visits, presentations, and promotional activities to generate new business.
• Promote restaurants, banquets, conferences, catering services, special events, and F&B; promotions.
• Prepare quotations, proposals, and packages based on client requirements and hotel guidelines.
• Follow up on leads, inquiries, quotations, and potential business opportunities in a timely manner.
• Negotiate with clients within approved pricing and commercial guidelines.
• Coordinate with F&B; Operations, Kitchen, Events, Finance, and other relevant departments to ensure smooth delivery of contracted services.
• Monitor market trends, competitor activities, customer preferences, and new business opportunities.
• Maintain an updated database of clients, prospects, contacts, and sales activities.
• Achieve individual and departmental sales targets and contribute to overall F&B; revenue growth.
• Conduct regular sales visits and maintain accurate records of all client interactions and business opportunities.
• Support the planning and execution of F&B; promotions, campaigns, exhibitions, and sales events.
• Handle customer feedback and coordinate with the relevant departments to resolve issues promptly.
• Prepare regular sales activity reports, revenue forecasts, and updates for management.
• Ensure all sales activities comply with hotel policies, brand standards, and applicable laws and regulations.

Function: Customer Service
Experience Level: Mid-Senior Level