Campaign Fulfillment Manager
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Job Description
This role is based in our 240 Blackfriars office.
TechTarget is on the lookout for a Campaign Fulfillment Manager to join our dynamic Client Delivery team, playing a pivotal role in supporting Demand Generation campaigns. This is an exciting opportunity for a detail-oriented, organized, and proactive professional to manage the end-to-end execution of marketing campaigns, ensuring seamless delivery and exceptional results.
About the Role
As a Campaign Fulfillment Manager, you will oversee all the behind-the-scenes elements of Demand Generation campaigns, from inception to completion. Your mission will be to ensure campaigns run smoothly, meet client objectives, and deliver outstanding results. This role requires a sharp problem-solver with a knack for data, a critical thinker with excellent communication skills, and a team player who thrives in a fast-paced, high-pressure environment.
What We’re Looking For
We’re seeking someone who is:
• Meticulous and organized, with a strong eye for detail.
• A problem-solver who can think critically and adapt to challenges.
• Skilled in data management and analysis.
• A strong communicator, able to collaborate effectively across teams.
• A multi-tasker who can prioritize and perform under pressure.
Key Responsibilities
• Campaign Management: Oversee all operational aspects of demand generation programs, ensuring smooth execution from start to finish.
• Requirements Gathering: Collect, assess, and clearly communicate complex campaign requirements to relevant stakeholders.
• Campaign Monitoring: Track and evaluate the progress and health of campaigns, ensuring they stay on course.
• Quality Assurance: Deliver top-notch customer service by ensuring all deliverables meet quality standards and align with client goals.
• Issue Resolution: Identify and troubleshoot campaign or client-facing issues promptly and effectively.
• Reporting: Provide detailed status and performance reports to Sales, Customer Success, and Client Delivery Leadership.
• Revenue Management: Monitor and manage forecasted revenue, ensuring alignment with business goals.
• Pacing and Delivery: Use reporting tools to track program pacing and collaborate with internal teams to ensure timely delivery of campaigns.
• Operational Support: Handle day-to-day operational tasks and take on additional projects as needed.
Requirements
Department: Informa TechTarget
Function: General Business
Experience Level: Associate