Associate, Account Management – Omni

Get to Know the Role

This role offers a unique opportunity to shape the future of Grab's Omnicommerce strategy. You will play a key role in driving the growth of various O2O initiatives such as Dine Out Deals, Reservations, Loyalty Programs, and other Offline-to-Online solutions that enhance user engagement and deliver measurable impact to our merchant partners.

From ideation and strategy to execution and scaling, you'll be at the forefront of building new growth engines for Grab

The Critical Tasks You Will Perform

• Build tailored pitch decks to unlock new merchant opportunities, especially in the F&B; space.
• Ensure a steady pipeline of quality leads and more effective merchant acquisition.
• Facilitate collaborative efforts with marketing and sales teams to create effective promotional calendars, schemes, and deals that drive merchant engagement and customer acquisition.
• Design and deploy sales playbooks and toolkits to empower internal teams, ensuring consistent messaging and effective campaign execution across functions.
• Equip teams to engage and convert merchants, ensuring scalability and stronger sales execution.
• Develop strategic engagement plans that go beyond deal tracking and focus on long-term merchant success.

Function: Business Development
Experience Level: Associate