Field Service Engineer
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Job Description
The Field Service Engineer is responsible for overseeing and executing the installation, maintenance, repair, and troubleshooting of Avery Dennison systems and equipment across customer locations within our apparel business segment. This role acts as a point of escalation for regular technical issues and requires a blend of technical proficiency, leadership, and customer-focused service delivery. As our "eyes and ears" in the market, you will observe and share feedback on customer needs and market trends with our internal commercial and engineering teams to drive business development.
Key Responsibilities
• This is an on-site position based at our Istanbul site, requiring an average of 40-60% travel to customer locations.
• Manage the installation and system integration of Avery Dennison equipment at customer sites using provided pool cars or expensed travel.
• Execute troubleshooting and problem resolution for mechanical, electrical, hardware, and software systems.
• Perform proactive maintenance and performance optimization to ensure equipment reliability.
• Act as a market intelligence link by providing feedback to internal commercial and engineering teams regarding observations at customer sites.
Requirements
Department: Technical Sales & Service
Function: Engineering
Experience Level: Associate