Sales and Technical Support Representative
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Job Description
About the role
This position holds joint accountability for managing and expanding sales activities within a dedicated customer portfolio across Romania and Moldova. The successful candidate will leverage a comprehensive understanding of regional market dynamics to execute strategies that drive commercial growth and achievement of organizational objectives. Furthermore, the role serves as a critical Technical Sales Support resource for the broader regional portfolio, delivering technical expertise and educational guidance to key business partners.
Key Responsibilities
This is a hybrid position based at our site in Remetea Mare (Timișoara), Romania.
• Strategic Portfolio Management & Relationship Excellence: Manage and expand an assigned customer base to meet commercial targets while delivering an exceptional experience to business partners and prospects to cultivate long-term value.
• Technical Consultation & Solution Engineering: Serve as a primary point of contact for technical inquiries via telephone and email, identifying and recommending optimal product solutions aligned with specific customer requirements.
• Proposal Management: Analyze customer needs to develop tailored technical specifications and comprehensive commercial offers across the full product portfolio.
• Market Education & Adoption: Act as a subject matter expert to educate end-users and converters, promoting specialized solutions and driving brand adoption.
• Cross-functional Collaboration & On-site Engagement: Collaborate cross-functionally with Field Sales Representatives (FSRs), Customer Service (CSR), and Technical Support teams, and conduct on-site customer visits for claims management, technical presentations, and business development.
Requirements
Department: Technical Sales & Service
Function: Sales
Experience Level: Associate