Delivery Manager
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Job Description
1. Delivery Leadership & Execution
• Own delivery of a portfolio of 10–12 projects across multiple practices
• Ensure on-time, on-budget, and high-quality delivery outcomes
• Drive program governance, risk management, and escalation handling
• Standardize delivery frameworks, metrics, and reporting across engagements
2. Customer & Stakeholder Management (ANZ Focus)
• Act as the primary delivery interface for ANZ customers and internal stakeholders
• Build strong CXO-level relationships and drive customer satisfaction (CSAT)
• Lead QBRs, steering committees, and executive reviews
• Align delivery outcomes with customer business objectives
3. Multi-Practice Delivery Oversight
• Manage cross-functional teams across:• Cloud Migration & Modernisation
• Data Engineering & Analytics
• AI/ML & GenAI
• Application Development & DevOps
• Ensure seamless coordination across practices and shared delivery teams
4. Financial & Commercial Ownership
• Own delivery P&L;, including revenue assurance and margin management
• Drive cost optimization, utilization, and efficiency improvements
• Identify and support upsell/cross-sell opportunities within accounts
5. Team Leadership & Capability Building
• Lead and mentor Program Managers, Project Managers, and Architects
• Build a high-performance delivery culture with strong accountability
• Drive talent development, succession planning, and capability enhancement
6. Governance, Quality & Compliance
• Establish strong governance models, KPIs, and dashboards
• Ensure adherence to security, compliance, and quality standards
• Drive continuous improvement and delivery maturity
Experience & Background
• 18+ years of experience in technology delivery and program management
• Proven experience managing large, complex, multi-project portfolios
• Strong exposure to global delivery models, especially ANZ/US markets
• Background in cloud, data, AI, or application development domains
Core Competencies
• Strong delivery governance & execution rigor
• Excellent stakeholder and client management skills
• Solid commercial acumen (P&L;, margins, pricing awareness)
• Ability to operate in high-ambiguity, fast-scaling environments
Leadership Traits
• Strategic thinker with execution excellence mindset
• Ability to balance delivery, people, and business priorities
• Strong communication and executive presence
• Bias for action and ownership-driven approach
Requirements
Department: Intelligent Data Applications
Experience: 18+
Posted: 2026-03-31T08:46:53.757Z