Lead Product Manager, Transaction Platform
Job Description
Get to Know the Team
Join our Transaction Platform team — a dynamic group at the core of a critical division focused on ensuring seamless transaction processing across key verticals like Mobility, Food, and Mart. You'll collaborate closely with cross-functional teams spanning Data Science, Analytics, Design, and Operations, in an environment that values both innovation and teamwork.
Get to Know the Role
As a Lead Product Manager for the Transaction Platform Infrastructure space, you'll be at the forefront of building scalable and reliable platform solutions that enables Businesses, Consumers, and Driver partners.
You will work onsite in Grab Malaysia Office (First Avenue).
The Critical Tasks You Will Perform
• Define and drive the Transaction Platform Infrastructure product strategy and roadmap.
• Improve platform reliability and operational excellence across cart, order, checkout, and cross-vertical workflows.
• Partner with Engineering, Analytics, Design, Data Science, and Operations to run experiments, scale proven platform capabilities, and work with multiple product teams to develop scalable solutions for shared challenges across products and markets.
• Leverage data to inform decisions, evaluate product performance, and clearly communicate impact to leadership.
• Set and manage success metrics and KPIs that align with organizational goals and reflect platform adoption, reliability, efficiency, and transaction experience quality.
• Build reusable platform solutions that unblock multiple verticals and markets.
Requirements
Function: Product Management
Experience Level: Mid-Senior Level