Senior Analyst, Retailer Vertical

NielsenIQ

full-time senior Shanghai, SH, China · More jobs in Shanghai, Shanghai, China

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Job Description

ABOUT THIS JOB

As a Customer Success Retailer Sr. Analyst, this person will be responsible for driving customer satisfaction and bring value through insights and analysis via NIQ Retail measurement products, developing/delivering business solutions for retailer performance tracking and quantified opportunities.

RESPONSIBILITIES

• Serving as primary point of contact for retail clients, facilitate day-to-day communication (eg industry talk) and handling all contractual delivery duties under guidance of line manager.
• Construct & conduct analytical presentations by providing insights and actionable recommendations linked to client business questions needs.
• Accountable for delivering regular reports and ad-hoc data requests, which are timely and precise according to client specifications.
• Develop up-to date understanding of industry trends, competition and opportunities of NielsenIQ, and drive value creation for retailers
• Adopt Customer Success transformation tools and modern technology to drive scale, relevancy and speed to insight.