Lead - Business Analyst
Job Description
Roles & Responsibilities:
● Take ownership of field revenue streams, plan for their success, support them with KPI reporting, performance management and guide them to hit organization goals
● Drive solutions by liasoning with revenue operations teams, enablement teams & solutioning teams to improve customer experience & drive revenue growth.
● Provide the management team with actionable insights consistently by processing data & analysing them after removing outliers & inconsistencies.
● Operate autonomously within the team, driving informed decisions with accountability; contributing effectively to the team's overall goals
● Create, maintain, and present documentation, including: SOPs, rules of engagement, and process workflows to ensure adherence to internal policies
● Proactively define and execute projects spanning systems, data management, and business process automation to improve operational efficiency, reduce errors, and minimize wasted cycles
● Manage global stakeholder communication across multiple lines of business/time zones by establishing clear communication channels.
● Encourage stakeholders to think big in developing or redesigning processes and systems that can create transformational business impact
Requirements
Function: Other
Experience Level: Mid-Senior Level