Data Content Operative
Job Description
Role:
Capturing data from various sources into the Brandbank PCM system for storage, processing and data management purposes. This role also includes the QA and QC of products from a variety of data sources to a high level of accuracy ensuring the end result is free from typing errors in line with Brandbanks Right First Time Approach and target market ruleset.
Key Tasks include:
• Enter data according to prescribed quality standards
• Gain a full understanding of the project, through specific project training.
• Ongoing rule specific training as and when required.
• Data Check; Process source documents/images by reviewing data for deficiencies; resolving discrepancies by using standard procedures, rules or returning incomplete documents/images to the team leader for resolution.
• Effectively and efficiently achieving daily/weekly/monthly targets, meeting quality and delivery expectations
• To identify and share continual improvements
• Maintain data entry requirements by following data program techniques and procedures.
• QA/QC - Verify entered data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging information to eliminate duplication of data
• Maintains operations by following data rule set and procedures; reporting any changes needed
• Maintains customer confidence and protects operations by keeping information confidential
• Contributes to team effort by accomplishing related results
• Maintains logbooks or records of activities and tasks
• Test account system changes and upgrades by inputting new data; reviewing output.
• Respond to any adhoc requests from the business for any information and access to relevant files
• Maintain a personal rejection rate of 2% or lower in line with business targets
• Effective workflow movement and management to ensure there are no delays in turnaround to the client
Key Competencies:
• Fluent English and native-level Czech language skills are mandatory.
• Ability to work within a team
• Initiative
• Ability to shoulder responsibility well
• Accuracy and attention to detail
• Effective time management
• Ability to prioritise workloads
• Able to work according to company high quality standards
• An understanding of data confidentiality
• Ability to work well under pressure
• Good verbal and written communication skills
Additional Skills:
• Good working knowledge of all Google drive packages (docs, sheets)
• Experienced in Excel
Requirements
Function: General Business
Experience Level: Mid-Senior Level