Senior Director, Enterprise Sales
Job Description
Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your impact on our mission
Zocdoc's most important asset is our people. As a Senior Director of Enterprise Sales, you'll play a meaningful role in making sure our Enterprise Sales organization operates at the highest level — driving meaningful revenue growth, shaping long-term commercial strategy, and building the kind of high-performing teams that raise the bar for everyone around them. You'll own the strategy, the people, and the results that fuel Zocdoc's mission of giving power to the patient.
You'll enjoy this role if you are…
• Personally motivated by building winning cultures — you believe accountability and engagement aren't opposites, they reinforce each other
• Autonomous, urgent, and creative. You genuinely love tackling complex organizational challenges and turning them into competitive advantages
• Highly strategic in your thinking, but never too far from the details that drive execution
• Passionate about developing leaders — you get just as excited about unlocking a manager's potential as you do about closing a major deal
• A natural cross-functional collaborator who knows how to influence without authority and align diverse stakeholders behind a shared vision
• The kind of person who sees ambiguity as an opportunity, not an obstacle
Your day to day is…
• Full ownership of the Enterprise Sales strategy, including multi-year planning, annual and quarterly goal-setting, and continuous refinement as business priorities evolve
• Building and coaching a high-performance team of second and third-line leaders, creating a ubiquitous ecosystem of development and accountability across the entire Enterprise Sales organization
• Driving a cultural shift toward a high-accountability, expansion-focused sales motion —coaching managers and reps to move from order-taking to proactive, consultative selling
that consistently extracts meaningful revenue wins from our customer base
• Embedding structured sales methodology (including MEDDPICC and weighted pipeline forecasting) into all parts of the sales process, using it as a coaching tool and a language that unifies the team around rigorous deal qualification and forecast predictability
• Partnering cross-functionally with Marketing, Product, Finance, and other key departments to shape go-to-market strategies, enhance the customer experience, and secure the resources needed to hit enterprise-wide objectives
• Monitoring financial performance, interpreting unit economics and margin data, and proactively recommending corrective actions or strategic pivots when needed
• Anticipating market changes, emerging healthcare trends, and internal risks — adapting strategy continuously to ensure the team is always positioned to win
You'll be successful in this role if you have…
• An unrelenting desire to build more equitable, inclusive, and diverse workplaces — you view this role as an opportunity to create positive change
• 12+ years of sales leadership experience with a proven track record in enterprise or complex B2B sales environments
• The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• A demonstrated ability to lead multiple functions or sub-departments, driving cohesive strategies and consistently surpassing targets in complex commercial settings
• Deep expertise in long-term strategic planning, performance management, financial acumen, and organizational design
• A track record of building and scaling high-performance sales teams — you know how to assess talent, develop managers, and top-grade when needed
• Strong stakeholder management skills, with a history of influencing senior executives and cross-functional partners toward a common goal
• Excellent communication skills — you can craft data-driven narratives and present compelling strategic cases to diverse audiences
• Experience implementing and scaling structured sales methodologies (e.g., MEDDPICC) across enterprise selling teams
• The mentality of an entrepreneur/owner and a strong bias to action
• Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
Benefits
• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer-funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch every day along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$220,500—$297,500 USDAbout us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Requirements
Department: Enterprise Sales