Senior Staff Engineer, Salesforce Health Cloud

REQUIREMENTS:

• Total Experience:7.5+ years
• Should be able to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations.
• Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.

Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions.
• Should be able to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation.
• Should have hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.
• Should be able to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7.
• Must have strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.
• Should be able to lead all phases of the delivery lifecycle requirements, solution design, development, testing, deployment, and post-go-live support.
• Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt.
• Should be able to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.
• Should have hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins.
• Should be able to collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments.
• Should be able to drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements.
• Should be able to participate in roadmap planning, release strategy, and long-term platform evolution discussions.
• Must have strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management.
• Excellent communication, leadership, decision-making, and stakeholder management skills.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
RESPONSIBILITIES:

• Understanding the client’s business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements.
• Mapping decisions with requirements and be able to translate the same to developers.
• Identifying different solutions and being able to narrow down the best option that meets the client’s requirements.
• Own overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI).Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
• Act as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices.
• Review and approve high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.
• Ensure adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.
• Guide teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs.
• Identifying project/service stakeholders at an early stage and working with them to ensure that the
• Act as a bridge between business stakeholders and Salesforce technical teams.
• Collaborate with Salesforce Architects and Developers to design scalable, best-practice solutions.
• Validate solution feasibility against Salesforce platform capabilities and project constraints.
• Prepare and maintain process flows, business process models, functional diagrams, and documentation.
• Participate actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
• Act as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs.
• Support user adoption through training materials, user guides, and release notes.
• Analyze existing Salesforce implementations and recommend process improvements and optimization opportunities.
• Defining guidelines and benchmarks for NFR considerations during project implementation
• Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers
• Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed.
• Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it
• Understanding and relating technology integration scenarios and applying these learnings in projects
• Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Department: Engineering
Function: Information Technology
Experience Level: Not Applicable