System Admin
Job Description
About Signzy
Signzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the mostcomplex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI modelbuilder, and a Fintech API Marketplace with over 200+ APIs, Signzy serves 90+ financial institutions globally,including the largest banks in India and a top 3 acquiring bank in the US. We have strong global partnerships,including with Mastercard, and offices in New York and Dubai, serving customers worldwide. Our product team of120+ people is based in Bangalore, building cutting-edge global AI products.
Working at SignzyAt Signzy, we embrace technology and innovation to develop outstanding products. We're a tech-savvy teambacked by investors passionate about creating innovative solutions. Join us and be part of the future of financialservices technology!
No of positions : 3
Job DescriptionAs a System Engineer at Signzy, you will be the technical bridge between our engineering teams and our clients.You will own the deployment and ongoing operation of Signzy's platform across client environments, act as ahands-on technical point of contact, and keep production systems healthy and performant. This is a client-facingrole: you'll lead deployments, drive incident management and root cause analysis (RCA), and build the automationthat makes all of it repeatable and reliable — all while working directly with financial institutions where securityand compliance are non-negotiable.
Responsibilities• Own end-to-end deployment of Signzy's platform across client environments (cloud, on-prem, and hybrid/VPCsetups), working directly with client infrastructure and security teams.• Serve as the primary technical point of contact for clients during onboarding, deployment, and steady-stateoperations.• Lead incident management: triage, drive resolution, communicate status to clients, and produce clear,thorough Root Cause Analysis (RCA) documents with preventive actions.• Build and maintain tooling for deployment, monitoring, and operations including CI/CD pipelines andinfrastructure automation.• Monitor system performance across environments and continuously optimize for reliability and cost.• Troubleshoot and resolve issues across development, test, and production environments.• Automate and streamline repetitive operational processes to reduce manual toil.• Maintain runbooks, deployment documentation, and operational playbooks; help uphold SLAs.• Work collaboratively with support and engineering teams to close the loop between field issues and productfixes.Requirements• 2–3+ years of Linux administration experience in production environments.
• Strong scripting ability in at least one of Bash, Python, or Perl.• Solid understanding of current network protocols, architecture, and design (TCP/UDP, DNS, load balancing, IPwhitelisting/blacklisting, SSL/TLS).• Strong hands-on experience with Kubernetes (kubectl, Helm) navigating clusters, inspectingpods/deployments/services, and troubleshooting workloads.• Experience with containerization using Docker — running, configuring, and troubleshooting containers.• Experience with CI/CD pipelines, including GitOps-based delivery (e.g., ArgoCD, Flux) and infrastructureautomation.• Experience operating and configuring Nginx, and with observability tooling like Grafana and Prometheus.• Working knowledge of at least one major cloud provider (AWS or Azure — IAM, compute, storage, VPC/VNet).• Experience with NoSQL databases such as MongoDB is a plus.• Solid grasp of IT operations best practices, security, and incident management.Soft Skills• Excellent verbal and written communication — able to explain technical issues clearly to both engineers andnon-technical client stakeholders.• Comfortable being client-facing and calm under pressure during live incidents.• Methodical, ownership-driven problem solver who can manage multiple priorities and see issues through toRCA.
Additional• Bachelor's degree in Computer Science, Information Technology, or a related field.• Experience supporting SaaS / fintech systems in regulated or financial environments is highly desirable.• Comfort with on-call rotations and production support responsibilities.• Startup experience is a plus.
Requirements
Department: Infra - Workflow
Experience: 2-3 Years
Posted: 2026-09-21T06:53:59.62Z